eBay Ositaraliya Yongereye Uburinzi bw'Abagurisha mu Bice by'Ibikoresho by'Imodoka n'Ibikoresho

eBay Ositaraliya irimo kongeraho uburyo bushya bwo kurinda abagurisha ibintu biri mu byiciro by'ibice by'imodoka n'ibindi bikoresho mu gihe bashyiramo amakuru yerekeye uburyo imodoka ikoreshwa.

Iyo umuguzi asubije ikintu avuga ko kidahuye n'imodoka ye, ariko umugurisha yongereye amakuru ajyanye n'ibice ku rutonde rwe — haba mu guhitamo ibicuruzwa muri kataloge ya eBay cyangwa mu kwandika ibintu byihariye no kugaragaza imodoka zijyanye nabyo — eBay izatanga uburinzi bukurikira:

Wishyure ikiguzi cy'ikirango cyo kugarura ibicuruzwa cya eBay* hanyuma wohereze umuguzi.
Kuraho mu buryo bwikora inyungu ku gipimo cy'umugurisha 'Ntibyasobanuwe' mu bipimo bya serivisi ze.
Kuraho mu buryo bwikora ibitekerezo bibi cyangwa bidafite aho bibogamiye kuri ibyo bikorwa.
* Iyo ikintu kitujuje ibisabwa kugira ngo gihabwe icyangombwa cyo kugarura ibicuruzwa kuri eBay, umugurisha azaba afite inshingano zo gutanga uburyo umuguzi ashobora kugarura ibicuruzwa. Niba abagurisha bashyizeho uburyo bwa RMA number mu byo bahitamo kugarura ibicuruzwa, bashobora guhitamo icyangombwa cya eBay mugihe basubiza ku cyangombwa cyo kugarura ibicuruzwa bivuye kuri dashboard ya Returns.